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Privacy Policy & Security Statement
At LawnZenGarden we recognize and respect the importance of maintaining your privacy and keeping your online order secure. This Privacy Policy and Security Statement describes why we gather customer and site visitor information, what information we collect, how we collect it and how we use the information as well as how we keep your order secure. This Privacy Policy and Security Statement is part of our Terms of Use, which governs your use of LawnZenGarden.com. By using LawnZenGarden.com you agree to this Privacy Policy and Security Statement and Terms of Use.
Information gathered
We strive to provide our customers with quality goods and excellent customer service. We gather information to allow us to process orders, enhance and personalize your shopping experience and inform you of special offers and discounts.
When you order from LawnZenGarden.com, we collect the following information: name, telephone number, e-mail address, billing information (credit card number, expiration date and billing address), products purchased, any relevant promotion code and information (gift certificate redemption code, for example) and, if relevant, the recipient's name, address and telephone number. Information entered is collected even if you cancel or do not complete an order.
Cookies
A "cookie" is a small data file stored on your computer by our web site that gives you a numeric user ID and stores certain information about your activity on the site. We use cookies to let us know if you are a returning customer and to provide certain features to you, such as storing items in your shopping basket as you shop on our site.
Most web browsers automatically accept cookies, and most also allow you to instruct your browser to prevent the use of cookies. However, if you disable this feature certain aspects of LawnZenGarden.com, such as the shopping basket, will not function properly.
If you prefer not to allow your browser to accept cookies, you can place your order by e-mail at contact@LawnZenGarden.com and include shipping and billing information. Another option for placing your order is to mail it along with your shipping and billing address and credit card information to us. Mail to:
LawnZenGarden
PO Box 274
Columbus, Ohio 43026
In the event of a merger, consolidation, or sale or transfer of all or substantially all of the assets or business of LawnZenGarden (a "Successor"), one of the assets which would generally be transferred is the information we collect from our customers and site visitors. However, the use of this information by any Successor would still be governed by the terms of this privacy policy, as amended from time to time, including any amendment after such transaction.
We may disclose any information you provide to LawnZenGarden when we believe disclosure to be appropriate to comply with any law, regulation, or governmental request, or to comply with judicial process; or (ii) if such disclosure is necessary or appropriate to operate this web site; or (iii) to protect the rights or property of LawnZenGarden, its users, Sponsors, Providers, Licensors, or Merchants.
Links
LawnZenGarden wants you to be aware that when you click on links and/or ad banners that take you to third-party Web sites, you will be subject to the third parties' privacy policies, not ours. While we support the protection of privacy on the Internet, we cannot be responsible for the actions of third parties. We encourage you to read the posted privacy statement and user terms and conditions whenever interacting with, and prior to providing any personal information to, any other website.
Your Security
We understand that the safety of your personal information is extremely important to you. We take great care in protecting your privacy and ensuring a safe online shopping experience at www.LawnZenGarden.com. Our site uses Secure Sockets Layer (SSL) encryption technology to ensure the secure transmission of any personal information you provide while using our website. We also comply with Payment Card industry requirements and our site is regularly scanned and validated by Trustwave.
ABOUT SSL CERTIFICATES
This site protected by Trustwave's Trusted Commerce program
The Fair Credit Act specifies that your credit card company can hold you liable for no more that $50 in fraudulent charges to your account. If you feel you've incurred a fraudulent charge with us or any retailer, promptly notify your credit card company and follow the procedures outlined in your credit card agreement.
Your Consent and Changes to this Policy
Subject to the above provisions, by using our web site, you consent to the collection and use of information by us and the terms of this Privacy Policy. We may change our Privacy Policy from time to time and we will post those changes 30 days prior to their taking effect so that you are always aware of what information we collect, how we use it, and under what circumstances we may disclose it.
Your Comments
We welcome feedback concerning this Privacy Policy and Security Statement. To send your comments and questions just e-mail us.
